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Concierge 5

Customer service / IVR / Phone menu options

Phone menu options · Concierge 5

Listen first, then inspect the transcript and the request that produced this file.

Listen to the demo

EnglishOne voice0:19
As requestedgemini-3.8-flash-lite-tts · Voice library · Style: clear, polite, professional
Human-reviewedFemale voice · Sounded American to the reviewer · Fitting for this scene

Accent notes record one reviewer’s impression. They are not a panel verdict.

Exact transcript

Thank you for calling. Please listen carefully to the following options. To check a booking, press one. For payment help, press two. To ask about opening hours, press three. If you would like to speak with an agent, please hold and your call will be connected. To hear this menu again, press zero.

Generation recipe

This is the request that produced the file. Voice identity and delivery style are separate. Other settings: Default (not sent).

{
  "model": "gemini-3.8-flash-lite-tts",
  "input": [
    {
      "type": "user_input",
      "content": [
        {
          "type": "text",
          "text": "Thank you for calling. Please listen carefully to the following options. To check a booking, press one. For payment help, press two. To ask about opening hours, press three. If you would like to speak with an agent, please hold and your call will be connected. To hear this menu again, press zero.",
          "annotations": [
            {
              "type": "speech_metadata",
              "style": "clear, polite, professional"
            }
          ]
        }
      ]
    }
  ],
  "response_format": {
    "type": "audio"
  },
  "generation_config": {
    "speech_config": [
      {
        "voice": "en-us-concierge-5"
      }
    ]
  }
}

About this library voice

This Google library voice is listed as en-US (West Coast). It was chosen after listening; accent notes are one reviewer’s impression.